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AFTERPAY

FREQUENTLY ASKED QUESTIONS

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HOW DO I USE AFTERPAY?

Shop Ocean Peak Designs as usual — just choose "Afterpay" as your payment method at checkout, register with Afterpay and provide payment details (they accept Visa or Mastercard). If you’ve used Afterpay before, just log in to your Afterpay account and complete your order — it’s that easy!

Please note: all items in your shopping bag must be eligible for Afterpay, and the total value must be between $35-$2000.


HOW DOES THE AFTERPAY PAYMENT SCHEDULE WORK?

 All Afterpay customers are required to make their first payment at the time of purchase. Three remaining installment payments are deducted automatically from your selected payment method every two weeks. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust your amount owed accordingly.

You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.


WHAT IF I CAN'T PAY AN AFTERPAY INSTALMENT? 

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.



WHEN WILL MY ITEMS BE DELIVERED IF I USE AFTERPAY?

Like any Ocean Peak Designs order, Afterpay orders are delivered within our standard shipping time frames. For custom orders, Afterpay customers will get preference and time to ship will never exceed 14 days, no matter how busy we get. Visit Shipping Policies for more details.



IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE AFTERPAY TRANSACTION?

 Yes; your order must be between $35-$2000 to use Afterpay.



HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED WITH AFTERPAY?

Our return policies are still the same. See our Return Polices page for more information.

Afterpay will be notified of your return and refund payment accordingly.

If you have a question or concern about your Afterpay order, please contact Afterpay support at info@afterpay.com

 

WHERE CAN I FIND OUT MORE ABOUT AFTERPAY?

Visit the Afterpay website here for a comprehensive list of FAQs. Check out Afterpay’s Privacy Policy here

If you have a question about your Afterpay account or order, please contact Afterpay's customer support at info@afterpay.com or use the contact form here