I wanted to use this space to keep you all updated on the latest changes happening within my store. The best way to stay as up to date as possible is to sign up to my email newsletter.
Malabrigo have made a decision due to their supply/demand issues to not allow me to retail their yarn anymore. I apologize for any inconvenience this may cause. I was so happy to bring them in for you all, but my business isn't large enough for them to qualify me for wholesale products.
Furls have had issues with their quality control in regards to their Odyssey crochet hooks. As of July 2021, they have put a hold on all wholesale accounts and ordering of Odyssey hooks as they rectify this issue. They've also have a price increase for all their products that you'll see reflected here on my website eventually.
They're continuing to update their policies and I now have a higher minimum quantity amount for ordering. Before I could bring in one of each size in each hook (for example, Streamline Resin Cream in size 5mm), now I need to order a minimum of 5 of each style/size of hook. This will mean I won't be able to order as often or keep sizes fully in stock as easily.
If you're looking for something in particular please don't hesitate to use the order request form so I can keep tabs on what I can bring in.
AfterPay in Canada. Have you heard of them? AfterPay is a payments service that does away with the fine print and empowers you to go after what you want, whenever you want it. It's like the online version of Lay-by or Lay-away, except you get your purchase straight away. It allows you to enjoy now and pay later by setting up interest free payments at checkout. I'm excited to be able to offer AfterPay through my website. For more information go to www.afterpay.com.
SHIPPING Updates & Delays
I currently offer Standard shipping for International orders. This option, Small Packet Air or Surface, is affordable but does not come with a tracking number or insurance. For you, my customers, while the price is better I'm not sure it's the best option. The items I make for you take me time and you take the time to purchase and then wait for my items to get to you. I know how comforting it is to be able to see where your package is, so for this reason I do recommend choosing the option above Small Packet Air/Surface to receive a tracking number. This option includes tracking as well as insurance. When you choose a shipping option without tracking, you are taking a risk. In my mind, it's worth paying a little more.
This does not effect domestic orders within Canada, as all packages shipped within Canada have a tracking number.
With these uncertain times and the many delays during Covid, to have your packet tracked and insured is the best way to go.
If you have ordered and are still waiting for your package, please note that standard shipping estimates are not correct. Covid has caused delays due to shipping companies taking extra precautions.
I've ordered things from the UK and it took almost 2 months to get to me. My latest order from the US took almost 3 weeks.
I ask that you please be patient. It's just me behind the scenes of Ocean Peak Designs. I keep the website up-to-date, answer all questions, run my social media pages, hand make, package and ship all your wonderful items. The only thing I can control is to make and ship your item out to you as fast as I possibly can.